Facility management FAQ
Your questions, answered.
What is facility management software?
Facility management software organizes the work that keeps buildings and sites running. DreamzCMMS connects facility assets, service requests, work orders, preventive maintenance, inventory, vendors, inspections, energy monitoring and operational reporting in one platform.
Can we manage several buildings or locations?
Yes. Organize assets and maintenance by facility and location, manage site-level work, and review performance across your portfolio. Teams can access the information relevant to their responsibilities while managers maintain a consolidated view.
How are service requests and SLA deadlines managed?
Requests can be captured through a portal or QR-based reporting, then prioritized and assigned. Configure response and resolution targets, notifications and escalation rules. Link approved requests to work orders and retain the resolution history.
Can DreamzCMMS schedule preventive maintenance?
Yes. Schedule maintenance by date, meter, usage or condition, generate recurring work orders and track due or overdue jobs. Attach checklists and asset history so technicians know what to do before they arrive.
What can VEDA AI do for a facility team?
VEDA helps users ask questions about work orders, assets, preventive maintenance, spare parts and maintenance reports using everyday language. It can also create work orders. AI knowledge features support maintenance guidance, checklist preparation and completion summaries.
Can technicians work from a mobile device without connectivity?
Yes. Technicians can access work orders, asset history and checklists from a phone or tablet, capture photos and signatures, and update jobs. Offline work can be synchronized when a connection becomes available.
Does the platform support energy monitoring and IoT?
Yes. DreamzCMMS supports energy-consumption monitoring and IoT-based equipment monitoring. Connected data helps identify unusual patterns and prioritize maintenance. Sensor availability, supported hardware, data quality and integration configuration determine the monitoring available at each site.
Can we track service vendors and maintenance contracts?
Yes. Maintain vendor records, contracts, service history and performance information in one place. Use reminders for contract renewals and relevant deadlines, and review service delivery alongside facility maintenance activity.
Can we connect ERP, accounting and Power BI?
Yes. DreamzCMMS supports business-system integrations, including ERP, accounting, RFID, IoT and Power BI. Confirm the systems, data fields, synchronization direction and implementation scope for your project during the demo.
Can the workflows be configured for our facility operations?
Yes. Workflows, forms, priorities, approvals, roles, notifications and reports can be configured around your operating process. A walkthrough can focus on your building hierarchy, work requests, planned maintenance, contractor responsibilities and reporting needs.
