Trusted By

#1 Field Sales Software for
Retail and Distribution Excellence

40%

faster order
fulfillment

60%

boost in sales
team efficiency

30%

higher customer
satisfaction

Industry Use Cases

Retail Lead & Opportunity Management

DreamzCMMS simplifies retail lead and opportunity management by centralizing sales data, tracking pipeline progress, and automating follow-ups. This ensures you can focus on high-value prospects, nurture relationships effectively, and close retail deals faster.

  • Capture and organize retail leads in a centralized platform for easy management.
  • Track pipeline progress through every stage, from inquiry to deal closure.
  • Prioritize high-value prospects and store chains for focused engagement.
  • Automate reminders for follow-ups to ensure timely communication with leads.
  • Analyze conversion rates and sales trends with detailed analytics to refine strategies.

Retail Order Tracking & Management

DreamzCMMS streamlines retail order tracking by providing real-time visibility into order progress and fulfillment. Ensure timely deliveries, address potential delays proactively, and keep customers informed with transparent updates.

  • Track retail order status from placement to delivery in real-time.
  • Monitor delivery timelines to ensure on-time restocking and fulfillment.
  • Receive alerts for delays or issues in the retail supply chain.
  • Provide transparent updates to retail customers to build trust.
  • Analyze order patterns and performance to improve operational efficiency.

Sales Team Location & Route Optimization

DreamzCMMS optimizes sales team performance by tracking real-time locations, improving accountability, and planning efficient routes for store visits. This ensures faster deliveries, reduced costs, and improved productivity.

  • Monitor sales representatives’ real-time locations during store visits.
  • Plan optimized routes to save travel time and minimize fuel costs.
  • Allocate tasks based on proximity to retail outlets for quick turnarounds.
  • Ensure accountability with detailed location tracking logs.
  • Analyze route performance to enhance sales team efficiency.

Revolutionizing Retail and Distribution with RFID

RFID technology transforms retail and distribution operations by offering real-time inventory tracking, efficient stock management, and enhanced security. From streamlining workflows to improving customer satisfaction, RFID ensures accuracy, visibility, and control across the entire supply chain.

RFID enables real-time tracking of inventory levels, providing instant visibility into stock across warehouses and retail locations.

  • Track stock levels for products in real-time across multiple locations.
  • Monitor product movement between warehouses and stores.
  • Receive alerts for low stock to prevent shortages and delays.
  • Simplify inventory audits with RFID-enabled automation.
  • Reduce overstocking and understocking with precise data.

RFID streamlines supply chain processes, ensuring efficient movement of goods and minimizing delays from procurement to delivery.

  • Automate tracking of goods at every stage of the supply chain.
  • Identify bottlenecks in product movement and address them proactively.
  • Monitor delivery timelines to ensure on-time fulfillment.
  • Reduce manual errors with RFID-enabled scanning and updates.
  • Enhance collaboration between suppliers, warehouses, and retailers.

RFID strengthens security by providing real-time monitoring of inventory and alerts for unauthorized movement, reducing shrinkage and theft.

  • Receive alerts for unauthorized removal of tagged products.
  • Monitor high-value items with detailed movement logs.
  • Deter theft with proactive tracking and instant notifications.
  • Secure inventory in transit between warehouses and stores.
  • Maintain records for audits and accountability.

RFID technology simplifies checkout by enabling quick scanning of tagged items, reducing wait times, and enhancing the customer experience.

  • Automate item scanning for faster checkout processes.
  • Reduce manual errors during billing with RFID-enabled systems.
  • Improve customer satisfaction by minimizing queue times.
  • Enable seamless integration with POS systems for efficient billing.
  • Support contactless payment systems for a modern shopping experience.

RFID simplifies product recall processes by providing accurate tracking and visibility of affected products across the supply chain.

  • Identify affected products in real-time with RFID tracking.
  • Trace the movement of faulty or expired products with ease.
  • Quickly locate and segregate recalled items from inventory.
  • Notify distributors and retailers about recalled products instantly.
  • Minimize financial losses and protect brand reputation with fast action.

Retail Customer Relationship Management (CRM)

DreamzCMMS helps retail businesses build strong customer relationships by centralizing client data, tracking order histories, and automating follow-ups. Deliver personalized services and improve loyalty with actionable insights.

  • Maintain centralized profiles for retail clients, including purchase histories.
  • Access customer preferences to tailor recommendations and offers.
  • Track engagement with retail buyers to strengthen relationships.
  • Automate reminders for follow-ups to ensure timely communication.
  • Use customer analytics to drive repeat orders and boost retention.

Integrated Inventory & Stock Management

DreamzCMMS seamlessly connects your retail sales operations with live inventory data to ensure accurate stock availability and streamlined order fulfillment. Prevent stockouts, over-promising, and delays to enhance customer trust and satisfaction.

  • Access real-time stock levels during retail sales interactions.
  • Prevent stockouts by verifying availability before order placement.
  • Automatically update inventory after each sales transaction.
  • Synchronize retail orders with inventory for seamless fulfillment.
  • Provide accurate stock information to retail buyers for better decision-making.

Mobile Quotation & Pricing Tools

DreamzCMMS empowers retail sales teams to create and share accurate quotations on the go. With real-time inventory checks and customizable pricing, you can respond to customer inquiries quickly and close deals faster.

  • Create and send professional quotes directly from mobile devices.
  • Include real-time inventory availability to ensure pricing accuracy.
  • Customize pricing and terms for specific retail clients.
  • Automate approval workflows for quicker processing and reduced delays.
  • Track quote history and conversion rates to improve sales strategies.

Leverage OpenAI Implementation
to Transform your Field Service Business


This feature allows customers to easily request services using voice or text via WhatsApp. The system can understand the request using Natural Language Processing (NLP) and assign to technician automatically to optimize the response time.


These context-sensitive checklists are automatically generated, aiding technicians in task management, maintaining service contract, and ensuring thoroughness and accuracy in field operations.


Technician can quickly complete and provide feedback on the job using voice and in their local language. Our OpenAI integration, with the NLP engine will process the voice and convert to note as needed speeding up the overall commenting and feedback process.


All the notes taken or file attached throughout the services by all the technicians, creates the organization-level knowledgebase that can help drive our AI-engine to provide answers to any complex questions or situations in real-time and on-site to the technicians.


Enhance customer interactions with AI-driven customer service by using our advanced AI to provide personalized support, streamline service requests, and predict customer needs. Improve response times and satisfaction with intelligent, automated assistance.


Gain insights into customer feedback with automated sentiment analysis. Our system uses AI to analyze customer interactions, providing real-time sentiment reports. Understand customer emotions and improve service strategies based on data-driven insights.

Retail Invoicing & Payment Solutions

DreamzCMMS simplifies invoicing and payment collection for retail businesses. Generate invoices instantly, accept on-site payments, and maintain accurate financial records to improve cash flow and customer satisfaction.

  • Generate and share invoices immediately after order completion.
  • Accept payments on-site using multiple secure payment methods.
  • Automate payment reminders to reduce delays and improve collections.
  • Sync invoices with accounting systems for seamless financial tracking.
  • Monitor payment statuses and maintain real-time transaction records.

Smart Retail Analytics & Performance Reports

DreamzCMMS provides advanced analytics and reporting tools to help retail businesses track performance, analyze customer behavior, and optimize operations. Make data-driven decisions to improve efficiency and drive revenue growth.

  • Track real-time sales performance metrics to identify trends and opportunities.
  • Analyze customer purchasing patterns to refine sales strategies.
  • Access customizable reports for in-depth operational insights.
  • Identify bottlenecks and inefficiencies to improve workflows.
  • Monitor KPIs to ensure alignment with business goals and maximize profitability.