Infrastructure Asset Management Company Manages its Maintenance Operations

The Challenge

The city’s infrastructure team struggled with paper-based inspections, delayed service responses, and a lack of centralized records for municipal assets. Coordination between departments was inefficient, causing slow resolution of public service requests and poor visibility into infrastructure health.

The Solution

DreamzCMMS deployed an integrated CMMS tailored for infrastructure management. The platform enabled the team to digitize inspection workflows, automate work orders, and centralize asset performance data. Custom dashboards offered visibility into task status, service history, and asset conditions, resulting in more proactive planning and faster issue resolution.

Key Features Used

• Digital Inspection Checklists
• Preventive Maintenance Scheduling
• Public Service Request Tracking
• Real-Time Task Monitoring
• Asset History Logs

Key Improvements

Digitized Inspection Workflows

Mobile-friendly inspection forms enabled faster, more accurate field reporting.

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Streamlined Request Handling

Automated service requests reduced turnaround times and improved citizen satisfaction.

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Centralized Asset Oversight

All infrastructure maintenance data was tracked in one place for better planning and compliance.

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Results

• 40% faster inspection and reporting
• 100% digitized asset maintenance records
• More responsive public works service
• Improved cross-department collaboration

Testimonial