School Maintenance Team Simplifies Work Order Tracking Across Campuses

The Challenge

The school’s maintenance department was responsible for multiple campuses, but they struggled to keep track of service requests, pending tasks, and technician workloads. Without a centralized system, it was hard to assign work orders efficiently or know which tasks were completed. This caused delays in repairs and created confusion across teams.

The Solution

DreamzCMMS provided a centralized Work Order Management System that allowed maintenance teams to track, assign, and complete tasks across all campuses from one dashboard. Real-time updates, mobile access, and detailed reporting helped improve response times and reduced task duplication or oversight.

Key Features Used

• Centralized Work Order Dashboard
• Location-Based Task Assignment
• Mobile Access for Field Teams
• Real-Time Status Updates
• Reporting and Performance Analytics

Key Improvements

Centralized Work Order Tracking

The entire team could view and manage all maintenance requests from a single platform. This reduced confusion and helped prioritize tasks across campuses.

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Faster Issue Resolution

With mobile access, technicians received instant updates and could close tasks on the go. This improved turnaround times and ensured nothing was missed.

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Improved Team Coordination

Supervisors could assign tasks based on location and availability, track progress in real time, and generate reports to improve future planning.

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Results

• 100% visibility into work order status across campuses
• Faster assignment and resolution of tasks
• Better communication between field teams and supervisors
• Reduced delays and improved maintenance efficiency

Testimonial