Driving Fleet Efficiency and Warehouse Automation with RFID-Enabled CMMS

Client Overview

The Challenge

Kaballero Logística, a delivery and logistics company based in Costa Rica, manages nationwide operations for both business and consumer deliveries.

The company was facing multiple operational challenges:

• Manual routing and dispatching, resulting in delays and inefficiencies.
• No real-time visibility of driver activities and package statuses.
• Time-consuming invoicing and tax reporting processes that required manual GTI submission.
• Lack of digital proof of delivery (POD) or centralized customer notifications.
• Limited bilingual support (English–Spanish), affecting driver adoption and communication.

They required a smart, integrated last-mile solution capable of automating every stage — from package assignment to delivery completion — while complying with Costa Rican accounting and tax regulations.

The DreamzCMMS Solution

DreamzCMMS implemented a customized Last-Mile Delivery Platform designed specifically for Kaballero Logística’s operational workflow.
The system combined route optimization, financial integration, and bilingual mobile accessibility — providing real-time control from dispatch to delivery, billing, and payment.

Core Modules Implemented

1. Waybill & Package Management

• Each delivery order automatically generates a unique waybill number with a scannable barcode or QR code.
• Packages are validated through mobile scanning and automatically assigned to available drivers.
• Validation ensures the package is in “Open” status and not already linked to another driver.
• Once assigned, the job transitions from Open → Assigned → Loaded → Work In Progress → Completed.

2. Route Planning & Driver Assignment

• The system enables dynamic route creation with optimized paths based on distance, delivery zone, and package priority.
• The driver mobile app supports step-by-step operations:
  • Scan package to validate assignment.
  • Accept or reject job requests.
  • Define start and end points to create optimized routes.
  • Load packages (scan confirmation).
  • Execute route with real-time progress tracking.
• Routes are displayed on a live map with GPS updates and route history for audit purposes.

3. Proof of Delivery (POD)

• Drivers capture digital signatures, images, timestamps, and customer confirmation at delivery points.
• POD data is synced instantly to the admin dashboard and included in customer notifications.
• Customers receive an automatic email/SMS confirming successful delivery with a linked waybill.

4. Financial & Accounting Integrations

GTI Integration (Government Tax Interface)

• Full integration with GTI for electronic invoicing, tax validation, and government reporting.
• The system auto-generates invoices, validates them via GTI, and receives confirmation receipts.
• Automatic PDF generation and archiving for audit readiness.
• Syncs every 5 minutes to ensure real-time compliance.

Onvo Payment Gateway Integration

• Seamless integration with Onvo allows customers to pay online for delivery fees and invoices.
• Supports credit/debit card transactions and real-time reconciliation.
• Payment statuses automatically sync with customer AR reports and GTI invoice records.

5. Bilingual Mobile App (English–Spanish)

• The driver mobile app includes dynamic language translation (English ↔ Spanish) using Google Translate API.
• All screens, menus, alerts, and system notifications adapt based on driver preference.
• Ensures easy adoption by Costa Rican drivers and enhances communication with English-speaking dispatchers.

6. Notifications & Customer Updates

• Automated notifications are sent via email for:
  • Package pickup confirmation
  • Route assignment
  • Delivery completion or failed attempt
  • Payment receipt or invoice confirmation
• Both customer and driver receive instant status updates, ensuring transparency.

Reporting & Analytics

DreamzCMMS provided an advanced, multi-level reporting engine for both operations and finance:
Available Reports:

• Delivery Analytic Report
• Delivery Details Reports
• Category Reports
• Delivery Allocation Reports
• All Reports Dashboard
• Waybill Report
• Waybill Return Report
• Waybill COD (Cash on Delivery) Report
• Waybill Daily Operations Report
• Account Receivables Report

Key Features Utilized

• Waybill & Package Tracking (QR/Barcode Scan)
• Dynamic Route Optimization & Job Assignment
• Proof of Delivery (Signature, Photo, Timestamp)
• GTI Accounting & e-Invoicing Integration
• Onvo Payment Gateway for Online Transactions
• English–Spanish Bilingual Mobile App (Google Translate API)
• Email Notifications
• Real-Time Operations Dashboard
• Comprehensive Reporting Suite (Delivery, Waybill, Financial)

Key Results / Outcomes

• End-to-end visibility across all last-mile operations — from pickup to delivery.
• GTI-integrated invoicing enabled seamless compliance with Costa Rican tax authorities.
• 30% faster delivery cycle times due to optimized routes and automated dispatching.
• Instant proof of delivery with GPS-verified photos and signatures.
• Bilingual support reduced driver onboarding and training time by 40%.
• Improved cash flow management with Onvo payments auto-linked to invoices.
• Data-driven operations through Delivery & Waybill Analytics Reports.

Technology Stack

• DreamzCMMS Cloud Platform
• Android/iOS Mobile App (Driver & Admin)
• GTI Accounting API Integration
• Onvo Payment Gateway (REST API)
• Google Translate API for Bilingual Support
• AWS Cloud Hosting with Secure Role-Based Access

Document (Optional)

PPT:
https://docs.google.com/presentation/d/1ert8Z0JpRZeZ_MH7kXStSjFzvBd60u-xG0fKIASgAUg/edit

SOW:
https://docs.google.com/document/d/1QZpWuju_Yx-GINISug9WrDQJbeMwBCXJOGqE3Xsb6YM/edit