Achieving 100% IT Asset Visibility with RFID, QR, and SSO Integration

Client Overview

The Challenge

Astound Broadband manages a large volume of IT assets (primarily laptops and field equipment) distributed across multiple locations and departments.

The IT operations team faced challenges in maintaining visibility into asset ownership, ensuring accountability for allocations, and auditing unallocated items.

Additionally, manual asset allocation and user login processes caused delays and inconsistencies in managing data securely across the enterprise.

Astound required a centralized, secure, and automated system for asset tagging, allocation, deallocation, and auditing—integrated with their Ping Federate SAML SSO environment to streamline authentication for internal users.

The DreamzCMMS Solution

DreamzCMMS implemented a customized Asset Management System tailored for Astound Broadband’s IT infrastructure.

The system unified asset tracking, allocation, and reporting under one web and mobile platform while maintaining compliance with Astound’s enterprise security protocols.

Key solution highlights included:

• QR Code Asset Tagging: Each IT asset (e.g., laptop, monitor, device) was tagged with a unique QR code for instant scan-based identification.
• Web & Mobile Allocation Management: IT administrators and technicians can allocate and deallocate equipment directly from both the web portal and mobile app.
• Customer & User Lookup: Technicians can quickly assign assets to internal users or external customers, supported by a quick allocation view.
• RFID Tracking: Assets in the inventory room are monitored via RFID readers to track unauthorized movements and identify unallocated assets leaving the facility.
• Automated Audit Trails: Every allocation, deallocation, and status change is logged, ensuring full visibility and accountability.
• SAML SSO Integration: DreamzCMMS was integrated with Ping Federate to enable secure, seamless single sign-on (SAML) for Astound Broadband users.
• UI Enhancements & Report Optimization: Streamlined interface with unused tabs (e.g., financials, warranties) removed, and reports redesigned to include fields like model, PO number, and warranty details.

Implementation Timeline

Key Features Utilized

• QR Code Asset Tagging
• Web & Mobile Allocation/Deallocation
• Customer Lookup and Quick Allocation
• RFID Tracking for Inventory Room Movement
• SAML (Ping Federate) Single Sign-On Integration
• Streamlined User Interface and Asset Reports
• Asset Disposal Workflow
• Audit Trail and Email Notifications for Allocations

Key Results / Outcomes

• 100% visibility into IT asset lifecycle across locations
• Reduced asset loss and misplacement through QR and RFID tracking
• Faster allocation process with quick lookup and bulk import options
• Secure, centralized access using SAML-based SSO authentication
• Improved data accuracy and compliance via audit logs and disposal workflows
• Simplified reporting with standardized All Asset and Allocation reports

Technology Stack

• DreamzCMMS Cloud Platform
• QR Code Tagging and Mobile App Integration
• RFID Tracking (for inventory room control)
• SAML (Ping Federate) Authentication
• Custom Web Dashboard and Reporting

Client Testimonial