Packaged Food Manufacturer Enhances Maintenance Reporting with DreamzCMMS

The Challenge

The maintenance team at the packaged food plant struggled with delayed and unorganized issue reporting. Employees relied on verbal communication or paper forms, causing confusion and delays. Critical breakdowns often went unreported or were addressed late, leading to productivity losses and unplanned downtime.

The Solution

DreamzCMMS provided a user-friendly mobile app that enabled employees to report equipment issues instantly from the floor. Photos, descriptions, and asset details can be submitted in real-time. Maintenance requests were automatically logged and routed to the appropriate team for action.

Key Features Used

• Mobile CMMS App for instant issue reporting
• Real-time work order creation and tracking
• Role-based task assignment and status updates
• Dashboard for centralized request monitoring

Key Improvements

Faster Maintenance Response

With the integration of real-time issue reporting through the mobile app, maintenance teams were immediately alerted to equipment problems. This eliminated delays caused by manual reporting methods, enabling faster diagnostics, quicker task assignments, and reduced equipment downtime.

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Improved Operational Visibility

The centralized dashboard offered a unified view of all maintenance requests, allowing supervisors to track issues across departments, assign priorities, and monitor task progress in real time. This enhanced visibility helped streamline planning, resource allocation, and reporting.

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Mobile Efficiency on the Shop Floor

Floor staff used the DreamzCMMS mobile app to instantly report problems by capturing photos, adding asset details, and submitting requests on the go. This mobile-first approach eliminated paperwork, improved accuracy, and significantly reduced communication gaps between production and maintenance teams.

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Results

• Reporting time reduced by 50%
• Downtime events decreased due to faster issue resolution
• Improved plant communication and accountability
• Maintenance backlog decreased by 30%

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