With an effective incident reporting system, any user can easily report incidents pertaining to assets or other issues. With enough chances of manual error, it is difficult to track incident tickets with a pen and paper-based manual process, and is nearly impossible to categorize the incident tickets too.
Incidents can easily and correctly be reported and managed through the DreamzCMMS Web/ Mobile App that lets users perform Incident Reporting along with image and video tagging in just a few clicks.
Tickets can be raised either by the end user through the request portal or by any authorized user via the web/mobile platform. Once tickets are created, they can be converted into work orders. The conversion of incident tickets into work orders takes place automatically by pre-defined rules within the DreamzCMMS App. One can even create the corresponding Work Orders manually through DreamzCMMS.
An Incident ticket can even be raised for any issue not pertaining to an Asset.
DreamzCMMS helps in achieving operational efficiency by allowing access into the Incident Management Module from anywhere and anytime.
Talk to one of our CMMS Experts