Client is a Building and Facility Management Company having multiple commercial rented facilities and was able to save time and money, as well as improve transparency and accountability for the entire facility maintenance system.
Client’s maintenance team mainly relied on spreadsheets to manage work orders. This cumbersome system made it difficult to ensure automation, real-time data availability and effectively collaborate with operations.
The client needed a simple, user-friendly solution that could be easily understood by a diverse team.
DreamzCMMS Facility Management Solution was easily understood by the maintenance staff, which had members with varying levels of computer familiarity and was able to save time and money, as well as improve transparency and reliable data for the entire maintenance system.
An employee, Chris, working with a diverse group of technicians, was very concerned with the complexity of different chosen CMMS solutions. During his search, he found many solutions were too complicated for his team.
Although DreamzCMMS looked like a user-friendly solution and comes with a mobile app, Chris prudently tested the work order feature, scheduling maintenance works orders and service request feature first.
After a successful trial run, the client followed with a full implementation at one facility and expanded the solution to be implemented at other facilities as well.
Multiple divisions and many employees rely on the facility maintenance team to manage various work orders. When DreamzCMMS Cloud based Facility Management Solution was implemented, many other department employees responded positively.
Chris’s primary role became reviewing work orders and assigning them to the appropriate technician. According to him, employees paid more attention to the visual updates on work orders and maintenance dashboard, compared to worksheet reports.
Administrative team members, technicians, and requesters could easily watch their work orders move through the system in fine detail. This improved communications and diffused complaints.
Over a period of time, maintenance information and asset historical data was collected and organized, and the maintenance team were able to implement preventive maintenance tasks for their facilities.
In addition, the historic information gave the maintenance team the data needed to make smarter business decisions on tasks, estimates, maintenance costs, spare parts and inventory needs. They could track how much it cost to fix certain items in-house and compare those numbers with estimates from outside vendors.
Reduce upto 20% on labor and parts through efficient labor and parts planning
Proper utilization of assets leading to increased asset useful life with scheduled and preventive maintenance
Meet 100% commitment with proof of completion on AMC agreement
Easily maintain information trail with optional blockchain security for meeting audits and statutory compliances