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Field Service Management Simplified

Experience a mobile-first field service and seamless operations with real time visibility

Call to Action

Key Features Field Service Management

Deliver exceptional customer service experiences in the field

Create Job and assign to your field staffs

  • Create a job card to assign the field staff. They can see the current day job on mobile dashboard
  • If any sales order is there already then it needs a single to convert SO into job
  • Jobs are visible in calendar view

Route plan for multiple tasks

  • Route plan is very useful for the organizations where there are multiple short tasks in different locations
  • Drag and drop the jobs order to prepare a route plan
  • Field staff can find the route plan over mobile to check in and check out and get the job details including direction map

Track the current position of field staff while traveling

  • Mobile apps allow field staff to check in and check out from a job. From the web application, the supervisor can monitor the exact position of field staff on a map. The system keeps the log of every check in and check out
  • The map provides the exact status of field staff to identify whether he/she is on traveling or working

Field staff Check In & Check out for a job

  • For every job Field staff can check in and check out to get the In-out log with current location
  • The job details and the direction of job location is also available on mobile
  • In case of multiple jobs, they find the plan on mobile to check in and check out for any every job assigned to him/her
  • Task completion document upload

Job closure and invoice generation

  • On job completion, field staff can upload the images and videos after completion of job from their mobile device
  • Mobile app supports digital signature from client as proof of job closure
  • One click Invoice create

Issue notification through Customer Portal

  • Customer can generate work request
  • Location wise work request
  • Work request can be approved to generate work order

Data analytics graphical dashboard

  • Job completion and compliance
  • Labour hour trends
  • Labour cost
  • Maintenance cost

Global players rely on DreamzCMMS to run their Asset Management & Maintenance Operations

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Other Industries Covered


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Hospital & Healthcare

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Data Center

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Parks & Entertainment

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Municipality

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Education

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