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Field Service Management Software for Every Business

Experience the future of field service management with DreamzFSM – Your gateway to efficiency, innovation, and unparalleled customer satisfaction.

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All-in-one field service management software

DreamzFSM’s advanced features leveraging AI and OpenAI implementations transform its FSM solution into a powerful tool

AI help in informed data driven decisions which enables better business and executions.


These context-sensitive checklists are automatically generated, aiding technicians in task management and ensuring thoroughness and accuracy in field operations.


This feature allows customers to easily request services using voice or text on WhatsApp. The system intelligently assigns these requests to suitable technicians, optimizing response times and resource allocation.


Technicians can quickly complete paperwork using OpenAI-generated notes, streamlining the job closure process and saving valuable time.


Technicians gain instant access to a comprehensive knowledge base, offering AI-driven solutions and information to tackle urgent or complex issues on-site.


By analyzing customer interactions, this system delivers personalized service, enhancing customer satisfaction.


This tool uses AI to assess customer feedback, providing insights for service improvements and better customer relationship management.

Unleashing Excellence in Field Service Management

Experience the pinnacle of efficiency and innovation with DreamzFSM – your comprehensive, advanced solution for seamless field service operations.

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Work Orders

  • Tracks status, inspections, and checklists.
  • Text and email alerts for updates.
  • Manages parts inventory and preventive maintenance.
  • Supports image and file attachments.

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Scheduling and Dispatch

  • Drag-and-drop calendar for easy appointment updates.
  • Multiple calendar views with color codes.
  • Handles recurring appointments and reminders.
  • Efficiently manages crews and scheduling changes.

Mobile Access

  • Real-time access from any device, including smartphones and tablets.
  • Compatible with iPad, iPhone, and Android.
  • Features electronic signature capture and real-time communication.

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Inventory Management

  • Robust tools for real-time inventory tracking across multiple sites.
  • Alerts at reorder points.
  • Facilitates inventory receipt and transfer.

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Equipment Maintenance

  • Tracks recurring equipment maintenance and multiple pieces.
  • Assigns equipment to customer locations.
  • Provides equipment history access while onsite.

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Accounting Features

  • Tracks bills, payments, and invoices.
  • Includes item lists, chart of accounts, and profit levels.
  • Integrates with QuickBooks and Sage Intact.

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Customer Relationship Management (CRM)

  • Coordinates communications, notes, history, contacts, and equipment.
  • Offers a customer portal, account managers, and custom reporting.
  • Manages parent-subsidiary relationships and file attachments.

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Customization Features

  • Unlimited custom data fields.
  • Customizable terms, quotes, work orders, invoices, and reports.
  • Tailored customer page layout and time zone settings.

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Reporting Features

  • Offers robust, customizable reporting on jobs, customers, profits, and more.
  • Allows for custom reports and analytics.

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Employee and Vendor Management

  • Manages a list of employees and vendors.
  • Features shareable calendars, personal dashboards, and time sheets.

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Data Security

  • Ensures security with AWS hosting and latest technologies.
  • Provides user roles, admin and standard user settings.
  • Continual backups for data restoration.

DreamzFSM: Transforming Data into Strategic Advantage

DreamzFSM stands out by offering practical, customizable data solutions, allowing businesses to not just gather information but to extract valuable insights that inform smarter, more effective business strategies.


Picture a scenario where analyzing monthly performance trends becomes as simple as reading a summary. DreamzFSM turns dense data sets, like customer interaction patterns or service completion rates, into digestible reports, enabling quick and effective decision-making.


Envision being warned about potential operational disruptions before they occur. DreamzFSM’s predictive analytics could flag areas like imminent resource shortages or maintenance needs, allowing for preemptive action to avoid service interruptions or delays.


Imagine having the ability to focus on specific aspects of your operations that matter most. With DreamzFSM, you could create custom reports to track key metrics such as customer satisfaction levels or time efficiency in service delivery, offering insights tailored to your strategic goals.


Consider the advantage of receiving instant feedback on new initiatives or services. DreamzFSM’s real-time reporting could provide immediate insights into customer reactions or operational efficacy, enabling swift adjustments to optimize outcomes.

Industries Empowered by DreamzFSM


See How Different Industries Are Leveraging DreamzFSM for Optimal Performance.

HVAC Businesses

DreamzFSM offers numerous benefits tailored to the HVAC industry, enhancing efficiency, customer service, and overall management. Here's how it can help:

  • Efficient Scheduling and Dispatching:
    Streamlines HVAC appointment setting and technician dispatch.
  • Work Order Management:
    Simplifies creation and tracking of HVAC work orders.
  • Customer Relationship Management:
    Maintains detailed records of HVAC customer history and preferences.
  • Mobile Accessibility:
    Allows real-time on-site information access for HVAC technicians.
  • Parts and Inventory Management:
    Tracks inventory of HVAC parts and supplies.
  • Preventive Maintenance Scheduling:
    Automates routine HVAC maintenance checks.
  • Equipment Tracking and Maintenance:
    Monitors HVAC equipment condition and maintenance history.
  • Text and Email Alerts:
    Sends notifications for HVAC service appointments and updates.
  • AI-Powered Operational Efficiency:
    Enhances HVAC service quality with AI-driven tools.
  • Financial and Invoicing Tools:
    Streamlines HVAC billing, invoicing, and payment processes.
  • Custom Reporting:
    Generates detailed HVAC job costing and profitability reports.
  • Data Security and Compliance:
    Ensures security and compliance of HVAC business data.
  • GPS Fleet Tracking:
    Optimizes HVAC technician routing and response times.
  • Project Management:
    Manages large HVAC projects effectively.
  • Vendor Management:
    Improves supply chain efficiency for HVAC parts and services.
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Plumbing Industry

DreamzFSM can significantly enhance the efficiency and effectiveness of businesses in the plumbing industry. Here's how:

  • Optimized Scheduling:
    Facilitates rapid scheduling and dispatching for plumbing services.
  • Work Order Management:
    Simplifies creation and tracking of plumbing work orders.
  • Customer Relationship Management:
    Stores detailed customer and service history records.
  • Mobile Accessibility:
    Enables on-site job details access and updates for plumbers.
  • Inventory Management:
    Tracks essential plumbing parts and tools inventory.
  • Preventive Maintenance:
    Automates routine plumbing maintenance scheduling.
  • Communication Alerts:
    Sends text and email alerts for appointments and updates.
  • Financial Management:
    Streamlines invoicing, billing, and integrates with accounting software.
  • Custom Reporting:
    Provides insightful business performance reports.
  • Data Security:
    Ensures secure handling of customer and business data.
  • GPS Fleet Tracking:
    Monitors plumbing vehicles for efficient routing.
  • Project Management:
    Manages large-scale plumbing projects effectively.
  • Vendor Management:
    Streamlines supply chain for plumbing materials.
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Electrical

DreamzFSM offers a comprehensive suite of tools tailored for the electrical industry, streamlining operations, enhancing customer service, and optimizing management efficiency.

  • Scheduling Efficiency:
    Enhances scheduling and dispatching for electrical service appointments.
  • Work Order Management:
    Simplifies creation and tracking of electrical work orders.
  • Client Relationship Tracking:
    Maintains detailed records of electrical clients’ history and equipment.
  • On-the-Go Access:
    Offers mobile accessibility for real-time updates by electricians in the field.
  • Inventory Management:
    Efficiently tracks inventory of electrical parts and tools.
  • Preventive Maintenance:
    Automates scheduling for routine electrical equipment checks.
  • Equipment Monitoring:
    Keeps track of electrical equipment’s condition and service history.
  • Alerts and Notifications:
    Sends text and email updates for electrical service reminders.
  • AI-Driven Efficiency:
    Utilizes AI for smart job scheduling and assignment in electrical services.
  • Financial Management:
    Streamlines billing and invoicing for electrical jobs.
  • Insightful Reporting:
    Generates detailed reports for electrical service analysis and management.
  • Data Security:
    Ensures protection and compliance of sensitive electrical business data.
  • GPS Fleet Tracking:
    Monitors electricians for efficient routing and quick service response.
  • Project Management:
    Effectively manages large-scale electrical installation and repair projects.
  • Vendor Management:
    Optimizes interactions with electrical equipment suppliers and subcontractors.
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Handyman

DreamzFSM provides a versatile and efficient management solution, enhancing productivity and customer satisfaction for handyman businesses through streamlined operations and advanced technology.

  • Flexible Scheduling:
    Streamlines appointment setting and dispatch for diverse handyman services.
  • Work Order Management:
    Facilitates easy creation and tracking of handyman work orders.
  • Customer Relationship Management:
    Keeps detailed records of client interactions and service histories.
  • Mobile Accessibility:
    Provides real-time, on-site job information access for handymen.
  • Inventory Tracking:
    Manages inventory of tools and materials used in handyman tasks.
  • Preventive Maintenance Coordination:
    Automates scheduling for regular equipment and tool maintenance.
  • Alerts and Notifications:
    Sends timely reminders and updates for handyman appointments and tasks.
  • AI-Assisted Scheduling:
    Employs AI for efficient job assignment and resource planning.
  • Financial and Invoicing Tools:
    Simplifies billing, invoicing, and payment collection for handyman jobs.
  • Custom Reporting:
    Generates reports for job performance and customer service insights.
  • Data Security Measures:
    Ensures the safety and compliance of business and client data.
  • GPS Fleet Tracking:
    Tracks handyman locations for optimized routing and quick response.
  • Project Management Capabilities:
    Manages large or complex handyman projects effectively.
  • Supplier Management:
    Streamlines procurement and management of supplies and subcontractors.
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Commercial and Residential Property

DreamzFSM offers a comprehensive management solution tailored to enhance operational efficiency and tenant satisfaction in both commercial and residential property sectors.

  • Efficient Scheduling:
    Optimizes appointment and maintenance scheduling for both commercial and residential properties.
  • Streamlined Work Orders:
    Simplifies creation and management of work orders for property-related tasks.
  • Client and Tenant Management:
    Manages relationships and records for both commercial clients and residential tenants.
  • Mobile Accessibility:
    Offers on-the-go access for property managers to manage tasks and updates.
  • Inventory and Equipment Tracking:
    Keeps track of maintenance supplies and equipment for properties.
  • Preventive Maintenance Automation:
    Schedules regular maintenance to prevent property wear and tear.
  • Alerts for Maintenance and Repairs:
    Sends notifications for upcoming or urgent maintenance needs.
  • AI-Powered Efficiency:
    Utilizes AI for smart scheduling and resource allocation in property management.
  • Financial and Invoicing Tools:
    Facilitates smooth billing and rent collection processes.
  • Custom Reporting:
    Provides detailed reports for property maintenance, expenses, and tenant management.
  • Data Security and Compliance:
    Ensures the protection of property and tenant data.
  • GPS Tracking for Service Providers:
    Monitors locations of service providers for timely property maintenance.
  • Project Management for Renovations:
    Efficiently handles large-scale renovations or property development projects.
  • Vendor Coordination:
    Manages interactions with contractors and service providers for property upkeep
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Hear from Our Happy Clients: DreamzFSM in Action


Explore the Transformative Experiences of Our Valued Customers

Hear from Our Happy Clients: DreamzFSM in Action


Explore the Transformative Experiences of Our Valued Customers

Upto30%

Reduction in
Response Times

Upto30%

Increase in
Work Order Completion

Upto40%

Improvement in
Customer Satisfaction

Upto45%

Enhancement in
Technician Productivity

"Since implementing DreamzFSM in our property management business, we've seen remarkable improvements in efficiency and tenant satisfaction. The scheduling and work order management features have streamlined our operations, allowing us to respond to maintenance requests faster than ever. Our team can now access vital information on-the-go, making them more effective in the field. We highly recommend DreamzFSM for any property management company looking to upgrade their service quality."

"DreamzFSM has been a game-changer for our HVAC business. The AI-powered scheduling and dispatching system has drastically reduced our response times, leading to increased customer satisfaction. The mobile accessibility feature has empowered our technicians with real-time data, improving our on-site efficiency. Our invoicing and inventory management processes have never been smoother. We're truly impressed with the comprehensive capabilities of DreamzFSM and the positive impact it's had on our business."

"As a plumbing contractor, I've tried several FSM solutions, but none compare to DreamzFSM. The intuitive interface and powerful features, like GPS fleet tracking and custom reporting, have significantly boosted our operational productivity. We've experienced a noticeable improvement in managing our inventory and work orders. Our clients have praised the quick and professional service enabled by DreamzFSM's efficient management tools. It's an essential asset for any service-oriented business."


Other Industries Covered


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Hospital & Healthcare


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Data Center


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Parks & Entertainment


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Municipality


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Education

FAQ

CMMS stands for computerized maintenance management software that is designed to help companies of every size to organize, plan, track and simplify maintenance operations and asset management.

DreamzCMMS Maintenance Management software can be used for many things but mostly used to help you organize, plan, track and simplify maintenance operations. This is done by facilitating the preparing maintenance programs and creating Work Orders (WOs), scheduling of preventive maintenance (PMs), receiving external work requests, managing assets, managing part inventories and generating maintenance reports.

DreamzCMMS software helps you to organize and track all of your Work Orders. Monitor and track what work needs to be done, who needs to do it, how much time it took, what parts were used, what invoices were involved, etc.
Additionally, Work Orders can be tied to one or more assets, creating maintenance records and data that is valuable when making critical business decisions such as if an asset should be replaced or allowed to run for another year.

DreamzCMMS maintenance software will help you to perform preventive maintenance by creating automated schedule work orders. The planned work is automatically created and assigned for the right person, and reminders are sent out as per configurations.
Additionally, all of the PMs are tracked so you know how much time they are taking and if they are being done on time and escalated when required.

Work Requests are service requests that users make to get something done on the platform. Work requests are created, prioritized, impacts are defined and assigned to a system user.
DreamzCMMS gives an open URL for anyone in the company or facility to report or create requests. Those requests can be taken as incidents and can be resolved as transforming into a work order and assigned to the right team or user depending on type, priority and impact. The requester can track the work and get notified when completed, along with completion notes and proof of work.

Asset Maintenance is an integral part of Enterprise Asset Management which mainly deals with asset maintenance, performance measures and optimizing asset useful life.
DreamzCMMS is a combination of both Enterprise Asset Management where you can not only get a complete asset register but also maintain the optimal asset useful life. For maintenance management, DreamzCMMS features, Planned and Scheduled Maintenance for Inspections, Calibrations, Corrections, Warranty Services etc.
For every work order you will be able to keep track of asset information, parts and supplies, associated manpower and cost. You can also attach user manuals or operation manuals, relevant documents such as warranty, Unique Serial numbers and any other piece of information that you need to record. This establishes an extensive repository of information for each asset, arming with you with necessary information needed for critical business decisions.

DreamzCMMS comes with a complete procurement solution which covers the complete cycle from requisition to invoice. It allows you to make manual requisition for parts and supplies required directly from a work order. You can also get automated requisition from lower inventory levels or manual requests from various department users and follow the complete cycle to follow from getting Request For Quotes from vendors to issuing Purchase Order, making Goods Receipt Notes followed by Invoices.
DreamzCMMS platform allows you to keep a running inventory of every kind of parts or tools that are needed for your maintenance operations. Parts are integrated with work orders and preventive maintenance so that your maintenance technicians can easily see if you have the right parts in stock before performing the work. Additionally, you can view how many parts were used within a given time, how many you may need in the upcoming year etc.

One of the most powerful aspects of DreamzCMMS is putting your data to work for you. Now that everything is being tracked, you can view real time dashboards and pull reports that answer questions like Whether the right maintenance work is being done? Which asset is costing the most? Where is my maintenance team’s time being spent? Is maintenance work done on time? What asset is breaking down the most? Which of my maintenance team members is performing best? And more..

DreamzCMMS systems is a cloud based solution. You can get a SaaS version on AWS (Amazon Web Services) or Microsoft Azure with a monthly subscription (billed annually) Shared or Private instance.
You can also get an On-premise solution hosted at your very own private cloud infrastructure which is maintained by your IT staff, and often require a large setup fee and incurs heavy infrastructure and maintenance costs.

DreamzCMMS implementation can vary widely based on many factors. These factors can be like how large your business is, the number of features or modules you are planning to implement. The complexity of the modules of CMMS software that you are choosing and finally how much time you can put into the implementation.
It also depends on your data readiness which requires importing basic records like Asset data. Answering these questions should give you a better understanding of the timeline to implement.
For a SaaS based implementation, you can start within an hour with very basic stuff such as adding assets, creating and scheduling work orders, adding technicians and more..