Everything You Need to Run Your Service Business

$ 67M

Saved in annual
downtime cost

32%

Avg. Increase in
production availability

$ 21M

Saved in annual
spare parts spend

#1 Top Rated

CMMS for Modern Businesses

Capterra Best Value-2025 Getapp Best Function Feature-2025 Capterra Best ease of use-2025 Softwareadvice Best Customer Support-2025

Trusted By SMEs to Fortune 500 Brands

Key Features of our Smart Field Service Management Software

Unlock the full potential of your field operations with intelligent Field Service Management Software that simplifies scheduling, boosts productivity, and drives customer loyalty.

Run Your Daily Operations Smoothly

Managing a field service business is easier when everything is connected in one place. From scheduling jobs to dispatching your team and staying in touch with customers, DreamzFSM helps you run day-to-day operations without the chaos.

  • Smart job scheduling with an easy drag-and-drop calendar
  • Fast and accurate technician dispatching
  • Online booking for customers anytime, anywhere
  • Real-time team communication with in-app chat and phone system

Get Paid Faster & Smarter

No more delays or lost payments—DreamzFSM streamlines your billing and payment processes so you can focus on growing your business. Send estimates, generate invoices, and accept payments instantly from the field.

  • Professional invoices sent in just a few clicks
  • Accurate estimates built in minutes
  • Secure online and card payments on-site
  • Automatic syncing with QuickBooks for hassle-free accounting

Keep Customers Happy & Coming Back

Delight your customers with convenience, transparency, and professionalism. DreamzFSM gives you the tools to build lasting relationships and stand out from the competition.

  • Collect and showcase customer reviews effortlessly
  • Give clients 24/7 access with a self-service customer portal
  • Provide consistent and transparent pricing with a digital price book
  • Send sleek digital proposals that help you win more jobs

Track, Measure & Improve Performance

Gain full visibility into your business with tools that track time, costs, assets, and performance. DreamzFSM empowers you with data-driven insights to grow smarter and faster.

  • Track technician hours with precision
  • Analyze revenue and performance with detailed reports
  • Improve accountability with GPS tracking and jobsite photos
  • Keep complete service history with asset and job records

Leverage OpenAI Implementation
to Transform your Field Service Business

This feature allows customers to easily request services using voice or text via WhatsApp. The system can understand the request using Natural Language Processing (NLP) and assign to technician automatically to optimize the response time.

These context-sensitive checklists are automatically generated, aiding technicians in task management, maintaining service contract, and ensuring thoroughness and accuracy in field operations.

Technician can quickly complete and provide feedback on the job using voice and in their local language. Our OpenAI integration, with the NLP engine will process the voice and convert to note as needed speeding up the overall commenting and feedback process.

All the notes taken or file attached throughout the services by all the technicians, creates the organization-level knowledgebase that can help drive our AI-engine to provide answers to any complex questions or situations in real-time and on-site to the technicians.

Enhance customer interactions with AI-driven customer service by using our advanced AI to provide personalized support, streamline service requests, and predict customer needs. Improve response times and satisfaction with intelligent, automated assistance.

Gain insights into customer feedback with automated sentiment analysis. Our system uses AI to analyze customer interactions, providing real-time sentiment reports. Understand customer emotions and improve service strategies based on data-driven insights.

Smart Analytics and Reports

Empower your business with advanced field service management software tools to track performance, visualize data, and generate actionable reports. Use AI insights and customizable dashboards to make informed, real-time decisions that improve field efficiency.

  • Visualize operations with real-time, customizable dashboards
  • Generate and export reports quickly through the smart field service application software
  • Uncover patterns and optimize workflows using built-in AI insights
  • Use ready-made templates for fast, consistent reporting
  • Track key service metrics with top field service management software

#1 Top Rated

CMMS for Modern Businesses

Capterra Best Value-2025 Getapp Best Function Feature-2025 Capterra Best ease of use-2025 Softwareadvice Best Customer Support-2025