Published On December 14, 2021 | 5 Min Read
Client is a Facility Company. They have multiple commercial rented facilities. DreamzCMMS helped them to save time and money. It also improved transparency and accountability for their entire facility Asset and it’s maintenance.
Earlier, the client’s maintenance team mainly relied on spreadsheets to manage work orders. This cumbersome system made it difficult to get real-time maintenance data and asset data and effectively collaborate with operations.
The client needed a simple, user-friendly solution that could be easily understood and used by a diverse team to track and maintain assets in their largely distributed rented facilities.
DreamzCMMS Facility Management Solution was easy to grasp and use by their maintenance staff, which had members with varying levels of computer familiarity and was able to save time and money. Implementing DreamzCMMS made the communications swift and improved transparency and reliable data for the entire maintenance system.
Although DreamzCMMS looked like a user-friendly solution and came with a mobile app, they prudently tested the work order feature, scheduling maintenance works orders and service request feature first.
After a successful trial run, the client followed with a full implementation at one facility and expanded the solution to be implemented at other facilities as well.
Most of the other department employees accepted DreamzCMMS positively during the registering process. The assignment of priority to work and continuous availability of information from DreamzCMMS Cloud based Facility Management Solution was highly appreciated.
Chief of Operations and Maintenance said ”My primary role became reviewing work orders and making more improved maintenance budgets and costing”. According to him, employees paid more attention to the visual updates on work orders and maintenance dashboard, compared to worksheet reports.
Administrative team members, technicians, and requesters could easily watch their work orders move through the system in fine detail. This improved communications and diffused complaints.
Over a period of time, maintenance information and asset historical data was collected and organized. So that the maintenance team were able to implement preventive maintenance tasks for their facility asset.
In addition, the historic information gave the maintenance team the data needs. So that it helps in making smarter business decisions on tasks, estimates, maintenance costs, spare parts and inventory needs. They could track how much it cost to fix certain items in-house. And also compare those numbers with estimates from outside vendors.
With historical data, they were able to identify which parts they needed most. And also set up stock levels to maintain inventory level of those items.
Using DreamzCMMS having complete procurement cycle, they were able to effectively manage purchases required for their inventory items and assets.
Clients used QR code based parts labeling to improve inventory effectiveness. They also labeled all their assets and equipment with RFID tags so they can track movements. For easy stock taking and asset count, they RFID scanners to scan and validate assets easily.
RFID tags played a very important role, they can quickly search across numbers of facilities and report assets.
The client had to ensure adherence to applicable statutory laws and regulations. They are getting maintenance records and inspections from the statutory authorities as per need.
With Maintenance records inspections and corrective actions taken and recorded by technicians. They compiled required reports to meet audit requirements and submit compliance reports. They used DreamzCMMS Maintenance Checklist feature to put in all the required set of tasks. It helps to record with images and videos as proof.
In summary, the client has been tracking, managing its facility asset and keeping smooth maintenance operations. All these with transparency in communication and meeting statutory and compliances.